Configuration built against your real environment.

Lab0's Configuration Agent builds workflows, rules, roles, field mappings, and integrations from the approved plan, directly against the client's own instance. Its work stays staged for consultant review, with a dry-run preview before anything is promoted.

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Field mapping
MatchesNeeds translating
CoupaServiceNow
requester email
requested for
Same value, different name
approval status
ticket status
Values don’t line up
cost center
cost center
Matched
category
category
Matched
+New field added in ServiceNow to hold Coupa’s reference number
Field mapping from the How Lab0 works example: clean matches, renamed fields, and values that need translation.

Build work, without the repetition.

Workflows, rules, and roles

The platform is configured to the approved plan, with each change tied to the task and requirement it implements.

Field mappings and integrations

Fields are mapped between systems, including renamed fields and values that need conditional translation, then wired into two-way integrations.

Staged, not pushed

Changes are prepared as a dry run for review. Promotion into a client environment stays a consultant decision.

From an approved task to a reviewed change.

The agent reads the real instance before it changes anything, so the build reflects the system the client actually runs.

  1. Explore

    The agent reads the client's instance to find the fields, tables, and rules that matter for the task.

  2. Build

    Configuration and mappings are generated against those fields, including conditional translation rules.

  3. Review

    The change is staged with a dry-run preview. A consultant approves promotion or sends it back.

Customization · approval statuswritten by Lab0
When Coupa saysLab0’s rule writes to ServiceNow
approved
amount ≤ $2,500
Closed Complete
approved
amount > $2,500
Finance review
Closed Complete
pending approval
Awaiting Approval
rejected
Closed Incomplete
+ copy rejection reason into work notes
The same Coupa status lands in a different ServiceNow state depending on the request. Lab0 writes these rules once, and every request then routes itself without anyone re-checking it by hand.
Conditional translation: the same source status maps to different target states depending on context.

Open across the systems you already run.

The agent works within one platform when the job requires depth, and across vendor boundaries when the process does: ServiceNow, SAP and S/4HANA, Oracle, Salesforce, Workday, Microsoft Dynamics, Business Central, Jira, Adobe Experience Manager, and custom APIs.

See connectors

The agent builds. The consultant promotes.

Configuration touches live client systems, so every change waits for a person.

Dry run first

Every change can be previewed before it touches a client environment.

Consultant promotes

Moving work into a client environment is a consultant decision, not an agent action.

Linked to the plan

Each change points to the task, requirement, and acceptance criteria it implements.

Configuration Agent, common questions

What is a Configuration Agent?
A Configuration Agent builds workflows, rules, roles, field mappings, and integrations against a client's actual environment, following an approved implementation plan. Its work stays staged for consultant review.
Which platforms does it configure?
ServiceNow, SAP and S/4HANA, Oracle, Salesforce, Workday, Microsoft Dynamics, Business Central, Jira, Adobe Experience Manager, smaller B2B applications, internal tools, and custom APIs.
Does it change production systems directly?
No. Changes are staged with a dry-run preview. Promotion into a client environment remains a consultant decision.
How does it work with the Testing Agent?
Each configuration stays linked to its requirement and acceptance criteria, so the Testing Agent knows what to verify and can trace a failure back to the change behind it.

Bring one build you keep repeating.

We will look at the platform and the pattern, and tell you quickly whether the agent can take that work.